At Prim3.ai, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to protect your data when you access or use our platform and services (collectively referred to as "the Platform").
By accessing and using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms outlined below, please do not use the Platform.
1. Information We Collect
We collect several types of information in order to provide and improve our services:
a. Personal Information
When you register for an account or use certain features of the Platform, we may collect personal information such as:
- Name
- Email address
- Phone number
- Date of birth
- Billing address
- Payment information (if applicable)
b. Non-Personal Information
We also collect non-personal information to improve the functionality and performance of the Platform. This includes:
- IP addresses
- Browser types
- Device information
- Pages visited
- Cookies and usage data
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain the Platform
- To process your transactions and manage your account
- To send updates, promotional materials, or other communications (with your consent)
- To respond to customer service inquiries
- To improve the functionality, features, and content of the Platform
- To analyze usage patterns and enhance user experience
- To comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Platform. Cookies help us personalize your experience and improve our services. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of the Platform may not function properly.
4. Data Security
We take the security of your personal information seriously and implement reasonable physical, electronic, and administrative safeguards to protect your data from unauthorized access, disclosure, or alteration. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- With service providers who assist in running our Platform, including payment processors, hosting services, and marketing partners
- In response to legal requests or to comply with applicable laws and regulations
- In connection with the sale, merger, or acquisition of Prim3.ai or its assets, where your information may be transferred to a third party
- To protect the rights, property, or safety of Prim3.ai, our users, or the public
6. Your Data Protection Rights
You have the following rights regarding your personal data:
- The right to access, update, or delete your personal information
- The right to object to or restrict the processing of your data
- The right to withdraw your consent for data processing (where applicable)
- The right to request a copy of your personal data in a commonly used format
To exercise these rights, please contact us at support@prim3.ai.
7. Third-Party Links
The Platform may contain links to third-party websites or services that are not operated or controlled by Prim3.ai. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe that we have collected information from a child under 18, please contact us immediately at support@prim3.ai, and we will take appropriate action to remove the information.
9. International Data Transfers
As Prim3.ai operates globally, your information may be transferred and stored in countries outside of your jurisdiction. By using the Platform, you consent to the transfer of your data to countries that may have different data protection laws than your country of residence.
10. Changes to This Privacy Policy
Prim3.ai reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Platform. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Platform after any changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@prim3.ai
Website: www.prim3.ai